Help centre

How can we help?

28 answers about campaigns, payments, verification and more.

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Getting started

  1. PRLinkUp is an influencer-marketing platform for India. Brands find verified Instagram creators, run paid campaigns with them and pay them, all in one app.

  2. Brands, vendors and agencies that run campaigns for several brands, and creators who run one or more Instagram pages, as an influencer or a theme page. You must be at least 18 years old.

  3. Sign up as a brand, an agency or a creator, then set up your profile. Brands can then browse creators; creators can link their Instagram pages and set their rates.

  4. Yes. PRLinkUp runs on Android, iOS and the web from the same product, so you can use one account everywhere.

For brands & agencies

  1. Browse verified creators and filter by niche, followers, rating, most viewed or available.

  2. Yes. Save favourites into named collections, for example one shortlist per campaign.

  3. Deliverables (posts, reels, carousels and stories), a budget and deadlines.

  4. Creators show interest in your campaign. You choose from the interested creators and assign the work.

  5. Yes. Creators submit their content in the app, and you review it there. You have 2 days to approve it, reject it with reasons, or ask for reasonable revisions.

  6. Yes. Vendor and agency accounts manage multiple brand portfolios and oversee client campaigns from one account.

For creators

  1. Yes. One creator profile can hold several Instagram pages, each with its own followers, rates and reviews.

  2. You do. Set a price for each post, reel, carousel and story. Brands see your rates on your profile.

  3. Discover campaigns in the app and show interest in the ones that fit. When a brand assigns you, you get the full brief.

  4. Create the content and submit it in the app. The brand reviews and approves it there.

  5. Your completed campaigns and brand reviews build each page’s track record, which brands can see.

Payments & wallet

  1. Brands pay for a campaign through Razorpay. The money is held for the campaign and released per deliverable once the work is approved, so both sides are protected.

  2. Brands pay a Platform Fee of 10% of the Campaign Fee, plus GST. The exact fee is shown before you confirm a campaign. The Platform Fee is charged only to brands.

  3. Yes. A Campaign Fee can be between ₹1,000 and ₹1,00,000. The same limits apply to creator withdrawals.

  4. When the brand approves a deliverable (or does not respond within the 2-day review period), the creator’s earnings, after TDS, are credited to their PRLinkUp wallet.

  5. Request a withdrawal from your PRLinkUp wallet to your verified bank account or UPI ID in your own name. The money is transferred within 7 days of the amount appearing in your wallet.

  6. Indian rupees (₹). Prices and payments on PRLinkUp are in rupees.

  7. Yes. Payments run through the Platform, so every payment, release and withdrawal is recorded. Brands receive GST invoices and creators receive TDS certificates.

Verification & safety

  1. Every Instagram page linked to PRLinkUp is checked to confirm the creator owns it, before brands can see it.

  2. PRLinkUp uses email and phone verification and two-step login. Creators also complete PAN verification.

  3. No. Pages are verified as owned by the creator before brands see them.

Chat & support

  1. Yes. PRLinkUp has direct chats and campaign group chats between brands, creators and the PRLinkUp team.

  2. The team coordinates campaigns behind the scenes and can join campaign group chats.

  3. Use the contact page or email help@prlinkup.com. We’ll get back to you.

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