Disclaimer

1. Platform Role

PRLinkUp is an online marketplace and technology intermediary. We connect Brands with Creators and facilitate payment. We do not create, review, endorse or control the Campaigns, products, services, claims or content of any User, and we are not a party to the agreements between Users, except for the limited payment role described in Part C.

2. No Guarantee of Results

We make no promise or guarantee about reach, views, clicks, sales, leads, follower growth, engagement, income, brand safety or return on investment. Social media performance depends on algorithms and audience behaviour, which neither we nor the Creator control. Statistics, analytics and audience data shown on profiles are provided by Users or third-party platforms and may be inaccurate or out of date; Brands should verify them before spending.

3. User Content and Conduct

Opinions, claims and content posted by Brands and Creators are theirs alone. We do not verify every profile, claim, licence or deliverable, and we are not responsible for them.

Creators are solely responsible for legally disclosing paid partnerships and for the truth of what they say about a product. Brands are solely responsible for the legality, safety and quality of their products and advertising claims, and for compliance with the Consumer Protection Act, 2019, legal metrology laws, food, drugs and cosmetics laws, ASCI rules and any sector-specific rules (for example, SEBI or RBI rules for financial promotions).

4. No Professional Advice

Content on the Platform is for general information only. It is not legal, tax, accounting, financial or investment advice. TDS, GST and income-tax outcomes depend on each User’s circumstances; please consult a qualified professional.

5. Third-Party Services and Platforms

We rely on third parties such as Razorpay, banks, UPI networks, cloud providers and social media platforms (Instagram, YouTube, Facebook, X and others). We are not liable for their outages, delays, policy or algorithm changes, account restrictions, content removal, copyright strikes or data practices.

6. Availability and Errors

We try to keep the Platform running, but it may be interrupted for maintenance, updates, technical faults or events outside our control. Information on the Platform may contain errors or omissions. We may change or discontinue features at any time.

7. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any direct, indirect, incidental, special or consequential loss arising from the use of, or inability to use, the Platform, any User’s acts or omissions, or reliance on any content, subject to the liability cap in Part A, clause 13. Nothing in this Disclaimer limits any right you have under the Consumer Protection Act, 2019, or any liability that cannot be excluded by law.

8. Forward-Looking and Estimated Statements

Any estimate, projection, rate or timeline we show (including payout and refund timelines) is indicative and depends on banks, Payment Partners and verification. It is not a guarantee, except for the wallet-credit and 7-day bank-transfer commitment in Part C, which is subject to the conditions in that Part.

9. Contact

For questions about any part of these documents, write to help@prlinkup.com or contact our Grievance Officer using the details below.